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Warranty

 

First Office products are guaranteed to be free from defects in design, material and workmanship, given normal use and proper care, for twelve (12) years of single-shift service with the exceptions noted below.

First Office will repair or replace, without charge to the original purchaser, any product or part thereof which fails as the result of such a defect during the warranty period.

  • All components not listed below: 12 Years
  • All drawer glide suspensions: Lifetime
  • All locking mechanisms: Lifetime
  • All door hinges: 12 Years
  • Door latches/drawer pulls: 12 Years
  • Casters and pneumatic lifts: 2 Years
  • Foam padding: 2 Years
  • Metropolitan & Provence Casegoods 3 Years

This warranty does not cover:

  • Damage caused by a transportation company.
  • Color, grain, texture of wood and other covering materials including upholstery fabrics (due to natural variations over which First Office has no control).

First Office warranty is valid only if the products are given normal and proper care. First Office assumes no responsibility for repairs to products that result from user modifications, attachments to a product, misuse, abuse, alteration, or negligent use. Except as stated above, First Office makes no expressed or implied warranties as to any product, and, in particular, makes no warranty of merchantability or fitness for any particular purpose. First Office shall not be liable for consequential or incidental damages arising from any product defect.